Account Representative - State Farm Agent Team Member
Marietta - GA
Account Representative - State Farm Agent Team Member
Full Time • Marietta - GA
Benefits:
- Health insurance
- Paid time off
- 401(k)
Position Summary
The Insurance Sales Representative generates new business and grows existing customer relationships by identifying coverage needs and recommending the right auto, home, life, and health insurance solutions. You will work in our office, handling inbound and outbound calls, walk-in clients, quotes, applications, and follow-up, while delivering a first-class customer experience.
Key Responsibilities
- Generate new business through outbound calls, follow-up on leads, referrals, community events, and networking
- Conduct needs-based conversations with prospects and customers to identify coverage gaps
- Prepare accurate quotes and present auto, home, life, and health insurance options
- Explain coverages, deductibles, premiums, and policy terms clearly and honestly
- Cross-sell and bundle products to deepen customer relationships and improve retention
- Process applications, endorsements, and policy changes accurately and in compliance with State Farm and state regulations
- Conduct periodic account reviews with existing customers
- Follow up on quotes, renewals, and referrals to convert opportunities into policies
- Maintain accurate customer records and activity notes in agency systems
- Meet or exceed monthly and annual sales goals and activity targets
- Support service needs as required, including billing questions and basic claims guidance
- Represent the agency professionally in the office and the community
Qualifications
Required
- High school diploma or equivalent
- Ability to obtain required state insurance licenses (see below) within the timeframe set by the agency
- Strong communication, listening, and persuasion skills
- Comfortable with cold calling, prospecting, and handling objections
- Self-motivated, goal-oriented, and able to work in a commission-influenced environment
- Reliable, organized, and detail-oriented
- Proficiency with computers, phone systems, and standard office software
- Ability to work on-site at the agency during regular business hours
Preferred
- Prior sales, customer service, or insurance experience
- Existing Property & Casualty and/or Life & Health licenses
- Bilingual skills (a plus)
- Ties to the local community and an existing network
Licensing Requirements
Candidates must obtain and maintain the following, as required by [State] law and State Farm:
- Property & Casualty license (auto and home)
- Life and Health license (life and health products)
- Any additional State Farm registrations, appointments, or product training required to sell these lines
The agency will [provide study materials / reimburse licensing and exam fees] to help new hires get licensed.
Training and Development
- Paid onboarding and product training
- Mentorship from the agent and experienced team members
- Ongoing State Farm training and continuing education
- Clear path to growth, including senior sales roles or licensed producer opportunities
Work Environment and Schedule
- In-office position; no remote work
- Typical hours: [Monday–Friday, 8:30 a.m.–5:30 p.m.], with occasional evening or community events
- Professional office environment with frequent phone and in-person customer contact
Compensation and Benefits
- Base salary plus commission and performance bonuses
- [Health insurance, retirement plan, paid time off, paid holidays]
- Opportunities for incentives and recognition
Compensation: $40,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Marietta, GA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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